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邮件的开头

感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴,特别是之后你有事相求的情况下会很有帮助。

Thank you for contacting us.
如果有人写信来询问公司的服务,就可以使用这句句子开头。向他们对公司的兴趣表示感谢。

Thank you for your prompt reply.
当一个客户或是同事很快就回复了你的邮件,一定记得要感谢他们。如果回复并不及时,只要将“prompt”除去即可,你还可以说,“Thank you for getting back to me.”

Thank you for providing the requested information.
如果你询问某人一些信息,他们花了点时间才发送给你,那就用这句句子表示你仍然对他们的付出表示感激。

Thank you for all your assistance.
如果有人给了你特别的帮助,那一定要感谢他们!如果你想对他们表示特别的感激,就用这个句子,“I truly appreciate … your help in resolving the problem.”Thank you raising your concerns.

就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑,你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。
同时,你也可以使用“Thank you for your feedback.”在邮件的结尾

在邮件开头表示感谢一般是表示对对方过去付出的感谢,而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢,能让对方在行动时更主动更乐意。

Thank you for your kind cooperation.
如果你需要读者帮助你做某事,那就先得表示感谢。

Thank you for your attention to this matter.
与以上的类似,本句包含了你对对方将来可能的帮助表示感谢。

Thank you for your understanding.
如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。

Thank you for your consideration.
如果您是在寻求机会或是福利,例如你在求职的话,就用这封邮件结尾。

Thank you again for everything you've done.
这句句子可以用在结尾,和以上有所不同。如果你在邮件开头已经谢过了读者,你就可以使用这句话,但是因为他们的帮助,你可以着重再次感谢你们的付出。

十种场合的表达

1. Greeting message 祝福

Hope you have a good trip back. 祝旅途愉快。

How are you? 你好吗?

How is the project going? 项目进行顺利吗?

2. Initiate a meeting 发起会议

I suggest we have a call tonight at 9:30pm(China Time) with you and Brown. Please let me know if the time is okay for you and Ben.
我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?

I would like to hold a meeting in the afternoon about our development planning for the project A.
今天下午我建议我们就A项目的发展计划开会讨论一下。

We'd like to have the meeting on Thu Oct30. Same time.
十月三十号(周四),老时间,开会。

Let's make a meeting next Monday at 5:30 PM SLC time.
下周一盐湖城时区下午五点半开会。

I want to talk to you over the phone regarding issues about report development and the XXX project.
我想跟你电话讨论下报告进展和XXX项目的情况。

3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议

Should you have any problem accessing the folders, please let me know.
如果存取文件有任何问题请和我联系。

Thank you and look forward to having your opinion on the estimation and schedule.
谢谢你, 希望能听到更多你对评估和日程计划的建议。

Look forward to your feedbacks and suggestions soon.
期待您的反馈建议!

What is your opinion on the schedule and next steps we proposed?
你对计划方面有什么想法?下一步我们应该怎么做?

What do you think about this?
这个你怎么想?

Feel free to give your comments.
请随意提出您的建议。

Any question, please don't hesitate to let me know.
有任何问题,欢迎和我们联系。

Any question, please let me know.
有任何问题,欢迎和我们联系。

Please contact me if you have any questions.
有任何问题,欢迎和我们联系。

Please let me know if you have any question on this.
有任何问题,欢迎和我联系。

Your comments and suggestions are welcome!
欢迎您的评论和建议!

Please let me know what you think?
欢迎您的评论和建议!

Do you have any idea about this?
对于这个您有什么建议吗?

It would be nice if you could provide a bit more information on the user’s behavior.
您若是能够就用户行为方面提供更多的信息就太感激了!

At your convenience, I would really appreciate you looking into this matter/issue.
如果可以,我希望你能负责这件事情。

4. Give feedback 意见反馈

Please see comments below. 请看下面的评论。

My answers are in blue below. 我的回答已标蓝。

I add some comments to the document for your reference. 我就文档添加了一些备注,仅供参考。

5. Attachment 附件

I enclose the evaluation report for your reference.
我附加了评估报告供您阅读。

Attached please find today’s meeting notes.
今天的会议记录在附件里。

Attach is the design document, please review it.
设计文档在附件里,请评阅。

For other known issues related to individual features, please see attached release notes.
其他个人特征方面的信息请见附件。

6. Point listing 列表

Today we would like to finish following tasks by the end of today:1…….2…….
今天我们要完成的任务:1…….2…….

Some known issues in this release:1…….2…….
声明中涉及的一些问题:1…….2…….

Our team here reviewed the newest SCM policy and has following concerns:1…….2…….
我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….

Here are some more questions/issues for your team:1…….2…….
以下是对你们团队的一些问题:1…….2…….

The current status is as following: 1……2……
目前数据如下: 1……2……

Some items need your attention:1…….2…….
以下方面需提请注意:1…….2…….

7. Raise question 提出问题

I have some questions about the report XX-XXX
我对XX-XXX报告有一些疑问。

For the assignment ABC, I have the following questions:…
就ABC协议,我有以下几个问题:……

8. Proposal 提议

For the next step of platform implementation, I am proposing…
关于平台启动的下一步计划,我有一个提议……

I suggest we can have a weekly project meeting over the phone call in the near future.
我建议我们就一周项目开一个电话会议。

Achieve team suggest to adopt option A to solve outstanding issue……
Achieve 团队建议应对突出问题采用A办法。

9. Thanks note 感谢信

Thank you so much for the cooperation感谢你的合作!

Thanks for the information
谢谢您提供的信息!

I really appreciate the effort you all made for this sudden and tight project.
对如此紧急的项目您做出的努力我表示十分感谢。

Thank you for your attention!
Thanks to your attention!
谢谢关心!

Your kind assistance on this are very much appreciated.
我们对您的协助表示感谢。

Really appreciate your help!
非常感谢您的帮助!

10. Apology 道歉

I sincerely apologize for this misunderstanding!
对造成的误解我真诚道歉!

I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.
很抱歉现在才进行询问,但是我们需要尽快核实执行信息。

初次开场白:
It is my pleasure to write here for you.

回复开场白:
Further to our conversation earlier, .........
As discussed over the phone, .......
Thanks for your kind reply.
Thank you for your inquiry/email.
Thanks for your letter. It is my pleasure to receive your reply!
Thanks for your mail of 日期............

结尾:
We will noted and many thanks!
I hope everything with you is fine.
Many thanks for your support.
I hope you are well and in good health!
FYI: for your information 仅供参考

深盼贵公司及早回复
(1) We hope to receive your favors at early date.
(2) We hope to be favored with a reply with the least delay.
(3) We await good news with patience.
(4) We hope to receive a favorable reply per return mail.
(5) We await the favor of your early (prompt) reply.
(6) A prompt reply would greatly oblige us.
(7) We trust you will favor us with an early (prompt) reply.
(8) We trust that you will reply us immediately.
(9) We should be obliged by your early (prompt) reply.
(10) Will you please reply without delay what your wishes are in this matter?
(11) Will you kindly inform us immediately what you wish us to do?
(12) We request you to inform us of your decision by return of post.
(13) We are waiting (anxious to receive) your early reply.
(14) We should appreciate an early reply.
(15) We thank you for the courtesy to your early attention.
(16) We hope to receive your reply with the least possible delay.
(17) Kindly reply at your earliest convenience.
(18) Please send your reply by the earliest delivery.
(19) Please send your reply by messenger.
(20) Please reply immediately.
(21) Please favor us with your reply as early as possible.
(22) Please write to us by tonight's mail, without fail.
(23) May we remind you that we are awaiting your early reply?
(24) May we request the favor of your early reply?
(25) A prompt reply would help us greatly.
(26) A prompt reply will greatly oblige us.
(27) Your prompt reply would be greatly appreciated.
(28) Your prompt attention to this matter would be greatly esteemed.
(29) We look forward to receiving your early reply.
(30) As the matter is urgent, an early reply will reply.
(31) We reply on receiving your reply by return of post.
(32) We request you to accept our warmest thanks for the anticipated favor.
(33) We thank you in advance for the anticipated favor.

盼望以传真答复
(1) We await your reply by fax.
(2) Please fax reply to fax this morning.
(3) We are anxiously awaiting your reply by fax.
(4) Please arrange for your fax reply, or long distance call, to reach us before noon Monday.
(5) Fax reply immediately.
(6) Please acknowledge by fax the receipt of these instructions.
(7) Please do not fail to fax your reply immediately on receipt of this letter.
(8) Please fax your decision without delay as we have offers waiting.
(9) Oblige us by replying by fax before noon tomorrow, as we have another offer.
(10) Inform us by fax of your lowest quotations.
(11) Fax in time for us to write you in reply by 7 pm mail.
(12) Fax me from Osaka before noon stating your telephone number.
(13) Kindly reply me by wire.

 承蒙贵公司重视, 感谢之至
(1) Please accept our thanks for your usual kind attention.
(2) Please accept our thanks for the trouble you have taken.
(3) We are obliged to you for your kind attention in this matter.
(4) We are greatly obliged for your trial order just received.
(5) We wish to assure you of your appreciation of your courtesy in this matter.
(6) We thank you for your order just received.
(7) We thank you for the special care you have given to the matter.
(8) We tender you our sincere thanks for your generous treatment of us in this affair.
(9) Allow us to thank you for the kindness extended to us.
(10) We are very sensible of your friendly services on our behalf for which please accept our sincere thanks.

 回函迟误, 请见谅
(1) Please excuse my late reply to your very friendly letter of March 1.
(2) I hope you will forgive me for not having written you for so long.
(3) I hope you will excuse me for not having replied to you until today.
(4) I humbly apologize to you for my delay in answering your kind letter of May 5.
(5) I have to (must) apologize you for not answering your letter in time.

我们将随时为你服务
(1) We assure you of our best services at all times.
(2) We shall spare no efforts in endeavoring to be of service to you.
(3) We shall be pleased to be of service to you at all times.

为贵公司带来不便,特此致歉,并请原谅
(1) We hope you will pardon us for troubling you.
(2) We regret the trouble we are causing you.
(3) I regret the trouble it caused you.
(4) We trust you will excuse us for this inconvenience.
(5) We wish to crave your kind forbearance for this trouble.
(6) We solicit your forbearance for such an annoyance.
(7) Kindly excuse me for troubling you in this matter.

对此错误, 谨致歉意, 务请原谅
(1) Please excuse this clerical error.
(2) We tender you our apology for the inconvenience this error may have caused you.
(3) We request you to accept our regret for the error of our clerk.
(4) We greatly regret that we have caused you such an inconvenience.
(5) We wish to express our regret for the annoyance this mistake has caused you.
(6) We frankly admit we were at fault and we are anxious to repair the consequences.

恳请贵公司支持惠顾
(1) We solicit a continuance of your valued favors.
(2) We solicit a continuance of your confidence and support.
(3) We hope we may receive your further favors.
(4) We hope to receive a continuance of your kind patronage.
(5) We request you to favors us with a continuance of your kind support.
(6) We solicit a continuance of your kind patronage.

若有机会本公司也愿提供类似服务
(1) It would give us great pleasure to render you a similar service should an opportunity occur.
(2) We wish to reciprocate the goodwill.
(3) We shall on a similar occasion be pleased to reciprocate.
(4) We hope to be able to reciprocate your good offices on a similar occasion.
(5) We are always ready to render you such of similar services.
(6) We shall at all times be willing to reciprocate such of similar favors.
(7) We shall be happy to have an opportunity of reciprocating to you on a similar occasion.

1.Please accept our thanks for the trouble you have taken.
有劳贵方,不胜感激。

2.We are obliged to thank you for your kind attention in this matter.
不胜感激贵方对此事的关照。

3.We tender you our sincere thanks for your generous treatment of us in this affair.
对贵方在此事中的慷慨之举,深表感谢。

4.Allow us to thank you for the kindness extended to us.
对贵方之盛情,不胜感谢。

5.We thank you for the special care you have given to the matter.
贵方对此悉心关照,不胜感激。

6.We should be grateful for your trial order.
如承试订货,不胜感激。

7.We should be grateful for your furnishing us details of your requirements.
如承赐示具体要求,不胜感激。

8.It will be greatly appreciated if you will kindly send us your samples.
如承惠寄样品,则不胜感激。

9.We shall appreciate it very much if you will give our bid your favorable consideration.
如承优惠考虑报价,不胜感激。

10.We are greatly obliged for your bulk order just received.
收到贵方大宗订货,不胜感激。

11.We assure you of our best services at all times.
我方保证向贵方随时提供最佳服务。

12.If there is anything we can do to help you, we shall be more than pleased to do so.
贵公司若有所需求,我公司定尽力效劳。

13.It would give us a great pleasure to render you a similar service should an opportunity occur.
我方如有机会同样效劳贵方,将不胜欣慰。

14.We spare no efforts in endeavoring to be of service to you.
我方将不遗余力为贵方效劳。

15.We shall be very glad to handle for you at very low commission charges.
我方将很愉快与贵方合作,收费低廉。

16.We have always been able to supply these firms with their monthly requirements without interruption.
我方始终能供应这些公司每月所需的数量,从无间断。

17.We take this opportunity to re-emphasize that we shall, at all times, do everything possible to give you whatever information you desire.
我们借此机会再此强调,定会尽力随时提供贵方所需的信息。

18.We are always in a position to quote you the most advantageous prices for higher quality merchandise.
我们始终能向贵方提供品质最佳的产品,报价最为优惠。

19.This places our dealers in a highly competitive position and also enable them to enjoy a maximum profit
这样可以使我方经营者具有很强的竞争力,还可获得最大的利润。

20.We solicit a continuance of your confidence and support.
恳请贵方继续给予信任,大力支持。

Thank you for your prompt reply.
感谢您的及时回复。

I apologize for not replying sooner, but I have been very busy these last few weeks.
很抱歉没能及早回信,但是过去几周实在太忙。

Thank you for getting in touch with us about XXXX. (Less formal, more friendly)
非常感谢你关于XXXX联系我们。(不是很正式,更友好)

Thank you for contacting us regarding XXXX. (More formal)
非常感谢您因关于XXXX的事接洽我们(更正式)

With reference to your email of [date], I would like to bring the following to your attention.
关于你(时间)寄来的邮件,我有几点想跟你说的。

As a follow-up to our phone call this morning, I would like summarise the key issues.
关于你早上的电话,我想总结下关键几点。

best avoided:
请最好避免:

I hope this email finds you well.
我希望这封邮件能被你看到。

Please be advised as follows.
请按照如下建议。

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